Refund policy
Request window
Email support@mytypefyi.cc within 14 days of purchase. Include your order reference and account email. We aim to reply within two business days.
Unused credits
An unused eligible order can be refunded in full. If an order includes several credits, any partial refund is proportional to the unused credits from that order. Refunded credits are withdrawn from the account.
Failed reports
A confirmed report creation failure leaves the original credit available or restores it with its original expiration. Contact support if you cannot retrieve a report you unlocked.